Wear it.
Try the fragrance. Live with it. Experience it over several wearings.
The My Next Fragrance Promise
Love it
or swap it.
Try your fragrance with confidence. If it’s not the one for you, let us know within 30 days and receive 100% store credit for what you paid to discover another.
100% authentic
Authentic fragrances you can trust.
30 days to explore
Experience it over several wearings. Request within 30 days of delivery.
100% store credit
Approved claims receive credit for what you paid.
A simple process
Three easy steps.
Discovering a fragrance should feel exciting—not risky.
Tell us.
If it isn't the right fit, contact MNF within 30 days of delivery.
Discover another.
Once approved, receive 100% store credit for what you paid and find another fragrance.
A better way to discover fragrance
The right scent is worth finding.
Fragrance is personal. Finding the right one sometimes takes more than one try. The Promise gives you room to explore without feeling stuck with a scent that isn't right for you.
Good to know
The details matter.
Store credit, not a cash refund.
Approved claims receive store credit for the amount paid, including original shipping charges and applicable taxes.
One approved claim every 90 days.
This helps keep the Promise fair for everyone.
Return instructions, when needed.
We’ll let you know whether a return is needed after reviewing your request. If it is, we’ll provide a prepaid shipping label and instructions.
Most fragrances are eligible.
Unless specifically stated otherwise, every MNF fragrance is covered.
Answers with clarity
Frequently asked questions.
What if I don't love my fragrance?
Let us know within 30 days of delivery. If approved, you’ll receive 100% store credit for what you paid—including original shipping charges and applicable taxes—to discover another fragrance.
How do I make a Promise request?
Use the Promise request form within 30 days of delivery. Include your order number, the fragrance you’d like to swap, and a brief explanation of why it wasn't the right fit.
What happens to the fragrance I tried?
We’ll let you know if it needs to be returned. If it does, we’ll provide a prepaid shipping label and instructions.
Does my store credit expire?
No. Your store credit never expires and may be used toward any product available at MNF.
Which fragrances are eligible?
Unless specifically stated otherwise, every fragrance sold by My Next Fragrance is eligible for the Promise.
How often can I use the Promise?
Customers may receive one approved Promise claim every 90 days.
The complete policy
All the details, when you need them.
Find the complete Promise terms below, organized for easy reference.
1. Authenticity Guarantee
At My Next Fragrance (MNF), we're committed to providing authentic fragrances and an exceptional customer experience. The My Next Fragrance Promise is designed to help customers confidently discover fragrances they'll love.
- Every fragrance sold by My Next Fragrance is 100% authentic.
- All travel sprays are filled directly from genuine designer and niche fragrance bottles.
- We never sell counterfeit, imitation, or dupe fragrances.
2. Love It or Swap It
If your fragrance isn't the right fit, we'll issue store credit for the full amount you paid for your purchase, including the original shipping charges and applicable taxes.
Store credit will be added to your My Next Fragrance account and may be used toward any future purchase.
Store credit never expires.
3. Eligibility
To qualify for The My Next Fragrance Promise:
- Your request must be submitted within 30 days of delivery.
- The fragrance must have been used only enough to evaluate it over several wearings.
- Your request must include:
- Your order number
- The fragrance you'd like to swap
- A brief explanation of why it wasn't the right fit
- Customers may receive one approved Promise claim every 90 days.
4. Returns
In most cases, the fragrance does not need to be returned.
However, My Next Fragrance reserves the right to request the return of a fragrance before issuing store credit if circumstances reasonably suggest misuse of The My Next Fragrance Promise.
If My Next Fragrance requests a return, MNF will provide a prepaid return shipping label.
5. Fair Use
The My Next Fragrance Promise exists to support fragrance discovery—not to provide additional product without genuine evaluation.
My Next Fragrance reserves the right to deny or limit Promise requests involving repeated or patterned attempts to obtain additional fragrance, fraudulent activity, or other misuse of the program.
6. Eligible Products
Unless specifically stated otherwise, every fragrance sold by My Next Fragrance is eligible for The My Next Fragrance Promise.
7. Store Credit
- Store credit is issued electronically to your My Next Fragrance account.
- Store credit may be used toward any product available on My Next Fragrance.
- If your new fragrance costs more than your available credit, you simply pay the difference.
- Store credit never expires.
8. Returns & Refunds
My Next Fragrance does not offer traditional returns or refunds on opened fragrances.
Instead, eligible purchases are covered by The My Next Fragrance Promise, allowing you to confidently discover your next fragrance through store credit if your original selection isn't the right fit.
9. Policy Changes
My Next Fragrance reserves the right to modify, suspend, or discontinue The My Next Fragrance Promise at any time.
Any approved Promise requests submitted before a policy change will continue to be honored under the terms in effect at the time of purchase.
By placing an order with My Next Fragrance, you acknowledge and agree to these Terms & Conditions.
10. Full Terms and Conditions
(Terms & Conditions)
At My Next Fragrance (MNF), we're committed to providing authentic fragrances and an exceptional customer experience. The My Next Fragrance Promise is designed to help customers confidently discover fragrances they'll love.
1. Authenticity Guarantee
- Every fragrance sold by My Next Fragrance is 100% authentic.
- All travel sprays are filled directly from genuine designer and niche fragrance bottles.
- We never sell counterfeit, imitation, or "dupe" fragrances.
2. Love It or Swap It
If your fragrance isn't the right fit, we'll issue store credit for the full amount you paid for your purchase, including the original shipping charges and applicable taxes.
Store credit will be added to your My Next Fragrance account and may be used toward any future purchase.
Store credit never expires.
3. Eligibility
To qualify for The My Next Fragrance Promise:
- Your request must be submitted within 30 days of delivery.
- The fragrance must have been used only enough to evaluate it over several wearings.
- Your request must include:
- Your order number
- The fragrance you'd like to swap
- A brief explanation of why it wasn't the right fit
- Customers may receive one approved Promise claim every 90 days.
4. Returns
In most cases, the fragrance does not need to be returned.
However, My Next Fragrance reserves the right to request the return of a fragrance before issuing store credit if circumstances reasonably suggest misuse of The My Next Fragrance Promise.
If My Next Fragrance requests a return, MNF will provide a prepaid return shipping label.
5. Fair Use
The My Next Fragrance Promise exists to support fragrance discovery—not to provide additional product without genuine evaluation.
My Next Fragrance reserves the right to deny or limit Promise requests involving repeated or patterned attempts to obtain additional fragrance, fraudulent activity, or other misuse of the program.
6. Eligible Products
Unless specifically stated otherwise, every fragrance sold by My Next Fragrance is eligible for The My Next Fragrance Promise.
7. Store Credit
- Store credit is issued electronically to your My Next Fragrance account.
- Store credit may be used toward any product available on My Next Fragrance.
- If your new fragrance costs more than your available credit, you simply pay the difference.
- Store credit never expires.
8. Returns & Refunds
My Next Fragrance does not offer traditional returns or refunds on opened fragrances.
Instead, eligible purchases are covered by The My Next Fragrance Promise, allowing you to confidently discover your next fragrance through store credit if your original selection isn't the right fit.
9. Policy Changes
My Next Fragrance reserves the right to modify, suspend, or discontinue The My Next Fragrance Promise at any time.
Any approved Promise requests submitted before a policy change will continue to be honored under the terms in effect at the time of purchase.
By placing an order with My Next Fragrance, you acknowledge and agree to these Terms & Conditions.
Ready to discover?
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More fragrance. More possibilities. The right one is out there.
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