Start a Promise Request

If a fragrance isn’t the right fit, we’re here to help you keep discovering. To start a Promise request, email Hello@MyNextFragrance.com within 30 days of delivery.

Please include your order number, the fragrance name, and a brief explanation of why it wasn’t the right fit. We’ll review your request and share the next steps. If a return is needed, we’ll provide a prepaid shipping label and instructions.